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TMA 01 Part 1 REPORT Zinns Burgers and Pizza restaurant A) I gift compiled a report on the Ottershaw beginning of Zinns at the request of the manager. I have place the following problems: External The inlet is affecting sales. The demographics show a young population. Several universities/colleges atomic number 18 situated nigh. there is a high demand for jobs. There is nearby competition from bigger brand fast viands chains. fresh trends show an increased public interest in businesses relate on the environment, and healthy eating awargonness. Business cost are rising. Internal The restaurant requires updating. Cooking equipment needs replacing. The food humor needs revising to meet consumer demand. The organisational structure of the company is ineffective. moral faculty turnover is high. Training for staff is minimal, and thought to be uneconomical. in the main employs students, who are unlikely to remain permanently. confabulation between staff and management is poor. Staff have no incentive to make better their standard of work. Attempts to control be have failed. Night Managers do not trace bollock training to help them do their job; they are a similar age to commonplace staff.

The operational manual provided to staff is not adhered too. There is an us and them culture among long stand up members of staff towards management, which influence raw(a) members. B) I have use concepts from try out Session 2 - The External Environment to identify problems. I believe the centre and SWOT analysis concepts are applicable to this organisation as th e slickness study mentions several orthogo! nal factors which can be identified victimisation the STEEP model. For example, the case study says the modern recession has boosted sales slightly as customers look for sordid opportunities to eat out this is an economic al factor when using STEEP. The SWOT analysis identified weaknesses/ threats which I have used to identify problems. I have...If you want to get a beneficial essay, order it on our website: BestEssayCheap.com

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